How to Use Customer Feedback to Drive Business Improvements
You’ve heard “do it for the ‘gram”, but have you heard “do it for the google review”. Probably not, because I just made it up….
Moxie’s most recent blog post is here to remind you customer feedback is so much more than your review score on Google. We dive into how customer feedback is a powerful tool for business growth.
Inspiring Leadership & Engaged Staff
Creating a Happy Workplace: Leadership & Culture Essentials for Your Team 💼
Our series is wrapping up, and we’re ending on a high note: Leadership and Team Culture! Because here’s the truth—you can’t run a business without a team that feels valued, inspired, and excited to come to work.
Here’s a sneak peek at some essentials from the full blog:
Lead by Example: Great leadership starts with modeling the values and behaviors you want your team to embrace. Be transparent, proactive, and approachable.
Communicate Clearly and Consistently: Open, honest communication keeps everyone aligned and builds trust. Regular check-ins and open-door policies go a long way!
Celebrate Wins (Big & Small): Recognizing hard work and progress keeps morale high. Make time to celebrate your team's achievements—every success fuels the next.
Foster Connection: Create a culture where people genuinely enjoy working together. Encourage collaboration, cross-departmental projects, and a few team outings when you can!
Marketing Strategies for New Businesses
Starting a new business is no small feat. You’ve got the foundation in place, but now it’s time to get the word out and grow! Marketing can be overwhelming, especially with so many channels and strategies out there.
But don’t worry—we’ve broken down the essentials to help you make intentional choices that fit your brand and goals.
Office Setup and Organization: Creating a Productive and Functional Space for Your Business
Your office setup isn’t just about desks and chairs—it’s about creating a space that inspires your team, reflects your brand, and sets your business up for success. When you design with purpose and invest in the right tools, you’re not just building an office—you’re building a foundation for growth. So, whether you’re just starting out or gearing up for expansion, make your workspace work for you, and watch your business thrive!
Budgeting and Financial Strategies for New Businesses
Take 3! Money, money, money, the conversation we often want to dodge! But let’s be real: it’s what keeps our families fed and our businesses thriving.
Ready to set the stage for success? Here are some key strategies every new business should consider:
Craft a Realistic Budget: Identify all startup costs and project your revenue conservatively. A solid budget is your foundation!
Separate Finances: Keep personal and business finances distinct. This simplifies tracking and tax filing.
Cash Flow Management: Regularly monitor your cash flow to ensure timely payments for bills and employees. Consider a cash reserve for surprises!
Invest Wisely: Focus on high-return investments like marketing and talent, but avoid overspending too soon.
Incentivize Your Team: Implement a simple bonus structure that aligns employee efforts with financial success to boost motivation.
Stay Agile: Budgeting isn’t static. Regularly revisit your budget to catch issues early and adjust as needed.
Building a Functional and Intentional Brand
The 2nd release in Moxie’s “Build A Thriving Business” series is here. Because building a brand for your business is so much more than logo design and font selections.
Consider Apple….
Apple’s brand represents innovation, premium quality, and simplicity. It focuses on user-friendly, beautifully designed products that integrate seamlessly with everyday life. Apple is known for its creativity, privacy, and cutting-edge technology, positioning itself as a leader in empowering individuals through intuitive, high-end products.
Crazy how emotion evoking a half eaten piece of fruit has become. Wild, right?
Apple may be the crown jewel of intentional branding. But you can get there too! These tools can help you know where to start, and evolve with intentionality.
Building a Strong Foundation for Your Business
Starting a business is a major milestone, and the foundation begins with selecting the right business entity. The structure you choose will have long-term implications for your tax obligations, liability, and how you manage the practice's finances. In this blog, we’ll walk through the basics of entity setup, the importance of compliance requirements, and steps to ensure you're off to a strong start.
The Power of Appreciation:
At Moxie Manifest, we believe a thriving business starts with a thriving team. We've seen firsthand how the right environment can elevate a team from good to exceptional. Conversely, we’ve witnessed toxic environments deflate amazing employees, leading to high burnout and high turnover.
As we continue to support and nurture businesses, one key lesson stands out: genuinely treating your team well is not just a nice-to-have; it's essential for long-term success.
Overworked and out of touch company leaders make the mistake of checking (what they believe to be) obligatory boxes and calling it team appreciation.
News flash: Cheese pizza once a month does not equate to treating your team well. Remembering your team members’ coffee order is a step in the right direction - But what sets great leaders apart are the ones who genuinely give a sh*t about about their employees on an individual level. These leaders are intentional and carve out time to connect with their team members for the joy of it.
The True Cost Of Poor Communication
As business owners, you likely face several challenges that hinder smooth communication, but the good news is—these can be resolved with intentional strategies. By improving internal and external communication, you can elevate your team's performance, improve customer satisfaction, and foster a more harmonious workplace.
The Greatest Teacher of All….
Let's face it - I could write for days on this topic... When you're really paying attention in business, the lessons are endless and often!
Growing with your business
The choices we make in life and business are often parallel, and each one is an opportunity to better ourself for the next obstacle.
🙈 Do you attack a problem head on, or do you hide from it until it can’t be avoided? 🚀 Do you have a big picture plan for your future, or does each day propel you in a new direction?
How you navigate such questions in your personal life likely aligns with how you navigate the same questions in business.
Think LinkedIn is just for suits and corporate jargon? Think again!
Think LinkedIn is just for suits and corporate jargon? Think again! Your LinkedIn business page is a powerful tool to showcase your industry expertise and personality. Here’s how you can make it work for you!
What Your Brand Says About You
The Power of Color Theory in Branding: Choosing the right colors for your brand is more than just a matter of aesthetics; it's a strategic decision that influences how your audience perceives and interacts with your business. Let's dive into how new business owners can select their brand colors with color theory in mind and how existing business owners can evolve their brand using this knowledge.
Diversity, Inclusion, and Belonging: Building a Better Workplace
In today's business world, diversity, inclusion, and belonging are more than just buzzwords; they're essential for a thriving workplace. The quote, "Diversity is having a seat at the table, inclusion is having a voice, belonging is having that voice heard," captures this perfectly.
The Power of Uncomfortable Conversations at Work: Strategies for Success
Uncomfortable conversations at work are often avoided, but they are essential for growth, development, and maintaining a healthy work environment. These discussions, though challenging, can lead to better understanding, improved relationships, and a more cohesive team. Here’s why having these tough conversations is crucial and some strategies to help you navigate them confidently and productively.
Superstar and Rockstars
The idea is there are two types of people in our organizations. Not one is better than the other and we need both on our teams to thrive.
Superstars crave fast growth and are excited about the idea of an upward growth trajectory.
Rockstars are specialists and are excited to go deeper in their area of expertise.
Habits and Our Identity
Without fail, the stories we choose to tell ourselves become our identity. Unless… You take control of your narrative and your identity along with it!
Because your identity is linked to your habits, it will ultimately play a large part in what you can accomplish long term. Reverse engineer this concept to successfully drive behavior change.
Small Habits | Big Impact
Moxie Manifest believes in goal setting. Big goals, in part, are what gave birth to our business. There is outstanding power in planning and curating a clear vision for your future. But the work does not stop at setting your goal.
As powerful, if not more, are our daily habits.
What you do each day as an entrepreneur becomes your system. Your systems will ultimately determine if you reach your goals, applicable to both personal development and the success of your business.
Navigating Change
In today's dynamic business landscape, change is inevitable. Whether it's introducing new managers, restructuring your staff, updating SOPs, or implementing new software, organizational transitions can be daunting for both leaders and employees alike.
However, with the right strategies and mindset, leaders can navigate change effectively and support their teams through transitions with confidence and resilience.
Generational Work Ethic:
Now, more than ever, the discussion around “this new generation’s work ethic” has been a topic of conversation for many clients. From recruitment to retention, business owners are seeking solutions to bridge, what they feel is, a generational gap.